STADIUM ACCESS SUPPORT FOR DISABLED FANS
In order to guarantee equal access to home matches in the Stadio Diego Armando Maradona, SSC Napoli has implemented a seat reservation procedure for disabled fans.
There are two stages to this procedure. The first stage allows fans to request a unique booking code while the second stage allows eligible fans to buy tickets (disabled person and guest).
Fans can request a unique booking code through an online form found on www.sscnapoli.it. Documentation proving the fan meets the necessary requirements will need to be attached (disability certificate, proof of identity). This documentation must be attached as a pdf and shown at the dedicated entry points.
This process will provide access to two types of seating areas. One section is reserved for disabled wheelchair users and the second is reserved for disabled fans who do not use a wheelchair. While completing the form, fans will have to indicate their mobility requirements so that they receive the appropriate code and are able to access the area safely.
Fans that fall under the first category and use a wheelchair will be able to buy tickets for the Main Stand Lower Tier, the Curva A Lower Tier and the Curva B Lower Tier.
Disabled fans that do not use a wheelchair and therefore fall under the second category will be able to buy tickets for the Distinti Lower Tier only.
Please ensure you request the appropriate code. A code for wheelchair users will not allow access into sections reserved for those who do not use a wheelchair and vice versa.
Once the request is sent, the applicant will receive an email with a unique booking code. If the attached documentation cannot be verified, the code will be deactivated.
The time needed to verify the documentation varies and cannot be stated in advance. We therefore ask fans to send their request as early as possible.
The code may be requested throughout the season. Only codes issued at least five days before the date of the event will be valid for the purpose of purchase.
Once issued, the code is personal and non-transferable. It will be valid for the current season only, allowing fans to purchase home game tickets, in accordance with the terms of service.
In order to proceed with the purchase, disabled fans will have to enter their code on the TicketOne platform to unlock the event and select the appropriate section. Bookings can only be made on the system while there are seats available. When no seats are left, the section will be sold out.
The buyer will have to purchase two tickets in a single transaction, entering their own personal details and those of their guest. Please note that Curva A and Curva B lower tier tickets are cheaper due to reduced visibility.
Once the purchase is complete, fans will receive their two tickets via e-mail.
At the Stadio Diego Armando Maradona, fans must go to the dedicated gates and show the following:
No amendments or name changes of guests will be permitted. The tickets issued are personal and non-transferable. Stadium staff will check the details of the documents provided.
For obvious personal safety and security reasons, disabled fans will only be allowed to access their dedicated sections. Disabled fans with tickets in other sections will not be allowed to enter the Stadio Diego Armando Maradona.
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Capacity and facilities
Main Stand Lower Tier, reserved for disabled fans that use a wheelchair
Capacity: 44 seats for disabled fans, 44 seats for carers.
Dedicated entrance: Gate 5
Four dedicated toilets
Curva A Lower Tier, reserved for disabled fans that use a wheelchair
Capacity: 28 seats for disabled fans, 28 seats for carers.
Dedicated entrance: Gate 23
Two dedicated toilets
Curva B Lower Tier, reserved for disabled fans that use a wheelchair
Capacity: 28 seats for disabled fans, 28 seats for carers.
Dedicated entrance: Gate 9
Two dedicated toilets
Distinti Lower Tier reserved for disabled fans that do not use a wheelchair
Capacity: 120 seats for disabled fans, 120 seats for carers.
Dedicated entrances: Gate 19 and Gate 16
Eight dedicated toilets.
Find out how to purchase tickets for upcoming events here:
For information and support: [email protected]
