Regulations for the use of the Stadio Diego Armando Maradona
(Pursuant to Article 1 septies of Legislative Decree No. 28 of 24/02/2003, implemented by Law No. 88 of 24/04/2003 and subsequent modifications, and pursuant to Article 4, Paragraph 2 of the Ministerial Decree of 6 June 2005 concerning the issue, distribution, sale and transfer of entrance tickets to sports facilities with a capacity of more than 10,000 seats).
For the purposes of these Regulations:
"Club" refers to Societa Sportiva Calcio Napoli S.p.A.
"Code of Conduct" refers to the regulatory code regarding the transfer of tickets to the Stadium, adopted by the Club in accordance with the Code of Sports Justice.
"Event" refers to any events (sporting or other) organised and managed by S.S. Calcio Napoli that take place in the Stadium.
"GOS" refers to the Operational Security Group, the body entrusted with overseeing all activity related to security management for each Event that takes place in the Stadium.
"Interested Party” refers to anyone in possession of a valid ticket to access and stay in the Stadium, to whom the provisions of these Regulations apply.
"Stadium" or "Venue" refers to the Stadio Diego Armando Maradona in Naples, including its internal and external areas which are occupied or used by the Club for any ticketed Event.
"Ticket” refers to an access pass to the Stadium (ticket, season ticket or service pass).
2. Every Interested Party unconditionally accepts and is committed to scrupulously respecting the "Stadio Diego Armando Maradona Stadium Use Regulations" currently in force.
3. Violation of or serious failure to respect the contents of these Regulations will lead to the immediate cancellation of the user's access rights or the expiry and/or withdrawal of the Ticket and the consequential relinquishment and/or withdrawal of the Ticket, leading to the subsequent access to the Venue prohibition of the transgressor, as well as the enforcement of provisions and sanctions provided for by the law in force subject to the provisions of any article 26 that follows.
4. All Interested Parties agree to comply, when entering and leaving the Stadium, as well as while at the venue, with the indications provided by the stewards and/or Club officials and/or law enforcement agencies in the Stadium.
5. The sale of match tickets, including those intended for the away section, is always subject to the indications and agreements set in place by the relevant authorities, including the FIGC authorities as well as the contractual conditions that are applicable to the specific type of Ticket.
6. Bearing in mind the possibility for the judicial police to carry out personal searches in accordance with the current provisions, the Interested Party agrees and authorises the stewards to carry out inspections in the Stadium, including by metal detector in order to prevent fans from bringing in illegal, forbidden and/or dangerous materials. They have the authority to deny entrance or remove from the Stadium anyone who does not want to be subjected to scrupulous checks, according to the regulations hereinafter stipulated.
7. The stewards working at the Stadium are legally trained in how to carry out their functions as “entrusted with a public service”. The same legal protection provided by Articles 336 (violence or threatening a public official) and 337 (resistance to a public official) of the Penal Code is extended to them, as per Article 6 quater of Law No. 401 dated 13/12/89, supplemented by Article 1, letter c of Decree Law No. 162 dated 17/08/05, converted into Law No. 210 dated 17/10/05.
8. Access to the Stadium by the Interested Party is only granted once via the entrance gates. Once they have left the Stadium, readmission will not be granted.
9. The ticket is strictly personal, non-transferable to third parties and can only be issued by authorised individuals after obtaining the personal details of the Interested Party. For entry to the Stadium, along with a valid Ticket, possession of a valid identification document is necessary. This document must be shown whenever requested by Club staff or Law Enforcement to confirm the match between the Interested Party (ticket holder) and the individual in possession of the Ticket. Should the Ticket be used by anyone other than the Interested Party (ticket holder), the individual will be ejected from the stadium and legal action may be taken. In any case, the provisions outlined in the Ticket purchase agreement and the Code of Conduct will be applied in the mentioned scenario.
10. Subject to what is set out in the previous Article 9, changing the name of the Ticket user is allowed only in cases specifically indicated by the Club and through the procedures prepared for this purpose and made known to users through the Club’s official website or the entity delegated with managing ticketing services.
11. Children under the age of 14 are only able to access the Stadium if accompanied by an adult and both parties must possess a Ticket.
In accordance with Article 11-ter of the Decree Law 8/2/07 No. 8, converted into law with modifications by Law on 4/4/07 No. 41, the Club determines and publicises the matches for which children under the age of 14 accompanied by an adult in possession of a valid Ticket are granted free access to the Stadium.
Without prejudice to the aforementioned point, children under the age of four may enter the Stadium for free and sit in the same seat as the person accompanying them.
People with disabilities and members of FIGC, AIA and CONI will be able to attend the match according to the procedures established and communicated by the Club through its official website.
12. Only the Interested Parties in possession of a season ticket or ticket have the right to attend fixtures taking place at the Stadium.
13. In case of loss, theft or damage to a Ticket (season ticket or single matchday ticket), duplicates or replacements shall not be issued, entrance shall not be allowed and the ticket price shall not be refunded, in compliance with current tax rules and for reasons of public safety.
14. For reasons of public order, the public authorities, stewards and club officials may restrict or deny individuals the right to enter or stay in the Stadium even if they have a regular Ticket. With particular reference to the away section, accessed through Gate 26, it should be noted that it is exclusively for fans of the visiting team in possession of a match ticket. Therefore, for reasons of public order and safety, access to this area will not be permitted to those who declare themselves fans of the home team or who wear shirts, scarves or have flags and banners which are of the home team, even if they are in possession of a match ticket. It should also be noted that home fans who are prevented from accessing the away section based on the above will not be granted access to another area of the Stadium. These fans will be entitled to request a refund for the cost of the ticket but no further reimbursement and/or compensation of any sort.
15. Interested Parties expressly acknowledge and agree that the Club can assign a different seat to the one previously indicated on the Ticket, should there be justified organisational reasons, unforeseeable circumstances or force majeure, issues with public order or safety, or instructions issued by public or sporting authorities. In this case, the Club shall offer the Interested Party an alternative seat, which is equivalent to the one indicated on the Ticket. In the event that the Interested Party does not deem the alternative seat to be appropriate or equivalent, the Club will be obliged to reimburse them the cost of their Ticket (corresponding to a single matchday ticket; if the fan is a season-ticket holder, they will be reimbursed an amount commensurate to their unused accesses) and shall not be entitled to any other form of compensation and/or reimbursement.
16. The Club reserves the right, at its sole discretion, to install protective structures, in accordance with those permitted by FIFA and UEFA, designed to separate the various sections of the Stadium from each other as well as from the pitch. In more general terms, the Interested Parties acknowledge and accept that the Stadium is equipped with infrastructures/separators/fences/windows/pylons which may restrict the view of the pitch and the match.
17. The Club is not liable for loss, injury or damage to persons or property inside the Stadium, unless they are directly attributable to itself.
18. The Club does not guarantee that the match will take place on the scheduled date and at the scheduled time and reserves the right to reschedule the kick-off time, without prejudice to the Interested Pary’s right to use the Ticket purchased beforehand to attend the match as originally scheduled or, alternatively, their right to ask for a refund for the Ticket (for a single ticket or the relevant proportion of a season ticket). This is without prejudice to the application of the legislation provided for by art. 30 of the Lega Calcio regulations on match postponement.
19. The opening of the gates is decided upon by the Club with the GOS. The entrance turnstiles are designed to allow for spectators to enter fluidly and quickly, staggered over a period of at least 90 (ninety) minutes. In taking note of the above, the Interested Parties are requested to arrive at the Stadium early in order to avoid long queues at the entrance gates, which may also mean that they miss the start of the match.
20. The regulations for bringing in and displaying banners and material for tifos at the stadium are available on the Club’s official website.
The Club, with the authorisation of the delegate from the GOS, will provide any authorisation which can also be extended to the entire season. Authorised banners and/or material for tifos must be brought into the Stadium via a designated gate, at least one hour before the access gates open and be displayed in the spaces specifically indicated by the Club. The material will need to be removed at the end of the match.
The introduction of flags containing the symbols and colours of the Club is allowed into the Stadium, provided that they do not obstruct or restrict the view of the match and/or the free movement of the spectators present. This is only applicable if the flag support is made of lightweight plastic tubing. Flags must be waved and not displayed. The use of telescopic poles is strictly prohibited.
21. The issuance of Tickets (match tickets and season tickets) is subject to the purchaser accepting the Code of Conduct which, among other things, sets out how all forms of violence, discrimination and behaviour that goes against the values of decency and morality will not be tolerated. The Interested Parties acknowledge, in particular, that any behaviour in contract with the provisions in the Code of Conduct could lead to the Ticket being confiscated, temporary suspension (in the case of season-ticket holders) and being banned from purchasing further Tickets. The Code of Conduct is published on the Club’s official website.
22. Within the Stadium, it is forbidden to:
24. The actions punishable by the penal code in accordance with Articles 6, Paragraph 1, 6 bis, 6 ter, 6 quarter and 7 of Law No. 401 of 13 December 1989 and subsequent modifications include attempts to disguise or display emblems or symbols that show discrimination or violence of a racial, ethnic, national or religious reason, as well as acts of violence during competitive matches and the throwing of dangerous materials.
The penal sanctions from Legislative Decree No. 8 of 08/02/07, implemented by Law No. 41 of 04/04/07, should also be noted.
25. The public authorities may impose bans or regulations at any time in addition to those set out in these Regulations.
26. The possible conviction for or simple accusation of one of the criminal or administrative offences in accordance with these stadium rules, and more in general, any breach of these Regulations, may result in the imposition by the chief of police or judicial authority of a further sanction, namely a ban on accessing sports facilities (so called DASPO) for a minimum of one year up to a maximum of eight years. In addition, the club may also apply the sanctions included in the Code of Conduct, which includes banning the offending party.
27. The Stadium is totally covered by closed-circuit videorecording system with cameras positioned both inside and outside the Stadium, as well as in parts of the city with large volumes of supporter traffic. Data is processed according to provisions based on EU Regulation 679/2016 (GDPR). In the case of violations of what is set out in these Regulations or, in more general terms, violations of laws and/or regulations in force, the images captured by the video surveillance system will be examined by the Naples Police.
Violations of these Regulations could be revealed, noticed and contested through footage recorded by the video surveillance system.
28. At the Stadium, there is no provision for storing items that are banned inside the Stadium or for any other objects or valuables.
29. The Club has adopted a Code of Ethics and an Organisational Model pursuant to Legislative Decree 231/2001. The Code of Ethics can be consulted on the official website www.sscnapoli.it. The Club has set up a Supervisory Board with the aim of monitoring how the Code of Ethics and Organisational Model are working and whether they are being followed. Any behaviour that does not adhere to the Code of Ethics shall be reported to the Supervisory Board, with all correspondence addressed directly to: SUPERVISORY BOARD c/o S.S.C NAPOLI SPA, 9 Via del Maio di Porto, Napoli, 80133.
